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ITIL Service Management, Projektmanagement

Erfahrungen

Interim Director ICT, Astellas Pharma, European HQ, Munich, Germany
- Supervise European IT team
- Reorganize and streamline IT business support function
- Organize transition phase for datacenter outsourcing
- Introduction of first/second
level helpdesk system
- Installation of archiving &
dcumentation platform
- Responsible for 30 people
- Company revenue: 18 B €
- Company size: 35 000 employ.
Start date: 2007/01 / End date: 2007/07

Interim Manager IT Raytheon Europe, Professional Leading European IT team
Learning systems Automotive European HQ Frankfurt
- Re-engineering of change management business process
- Reorganize helpdesk function
- Establish reporting platform
- Streamline SW development
- Outsourcing of datacenter
- Responsible for 18 people
- Company revenue: 22 B $
- Company size. 82 000 employ.
Start date: 2006/09 / End date: 2007/01

Director IT Europe, Ocular Sciences - Direct report to board member
Health care - Leading European IT teams in Germany, France and UK.
- Member of the European business management team
- Member of global steering committee for technology
- Business process re-engineering
- Selection and introduction of SAP as global platform
- Act as project manager
- Implementation of SOX proc.
- Introduce common European network strategy
- Establish ITIL based service & delivery standards
- Responsible for 32 people
- Company revenue: 450 Mio. $
- Company size: 4500 employees
Start date: 2002/10 / End date: 2006/08

Interim Project Manager Hypo-Vereinsbank, Bank Headquarters Munich, Germany
- Responsible for test & acceptance management
-share handling- project
- Establish and introduce test management plan/procedures Conduct daily progress review meetings with senior mgmnt
- Establish and test the disaster recovery plan Responsible for 45 people
Company size: 50 000 employ.
Start date: 2002/01 / End date: 2002/08

Interim Project Manager Articon Integralis, Internet security,Germany/UK Implementation of IT front- & back-end management system (E-Enterprise/Siebel) Setup E-commerce application for standard product range
- Establish ITIL based service delivery standards
- Responsible for 15 people
- Company revenue: 300 Mio. €
- Company size: 1 200 employees
Start date: 2001/05 / End date: 2001/12

Interim Project Manager DaimlerChryslerAutomobileHeadquartersStuttgart/Germany
- Implementation of WEB based training & education platform( SABA )
- Use PRINCE II as project management method
- Establish vendor managementguidelines
- Create technical and operationaldocumentation and handbooks
- Responsible for 20 people
- Company size: 450 000 employ.
Start date: 2000/06 / End date: 2001/04


Interim IT Manager GE/FANUC Automotive, European HQ Luxembourg
- Implementation of JDEdwards as European enterprise platform(Sales/logistics/finance/prod.)
- Build up centralized European IT department
- Setup centralized datacenter
- Introduce European helpdesk(first/second/third level)
- Responsible for 15 people
- Company revenue: 600 Mio. €
- Company size: 2400 employees
Start date:1998/11 / End date: 2000/04

Director Pre-Sales & Customer Management Cegedim Heidelberg, Germany
- Implementation & maintenance of the CRM platform for major CRM systems pharmaceutical enterprises.((BAYER,Böhringer,Pfizer etc)
- Establish customer service & maintenance agreements - Introduce service levels for remote helpdesk function
- Responsible for 12 people
- Company revenue: 300 Mio. €
- Company size: 1800 employees
Start date:1997/04 / End date: 1998/06

Director IT Allergan, Karlsruhe,Germany, EuropePharma/Health management team with procura
- Member of the central European
- Direct reporting line to Vice President Central Europe
- Build up IT department
- Establish centralized datacenter for Germany, Benelux, CH, Austria and Denmark
- Business process re-engineering
- Implement ERP systems (SAP, BPCS, Navision)
- Create standardized network environment throughout EU
- Due diligence projects (3)
- Act as quality manager
- Responsible for 15 people
- Company revenue: 1,3 B. $
- Company size: 7000 employees
Start date:1989/11 / End date: 1997/03


IT Manager, AT & T Microelectronics, European HQ, Munich, Germany
- Member of the European management team
- Implementation of global network standards in Europe(Germany, F, S, B, NL, I)
- Installation and introduction of the corporate ERP standard
- Setup European data center
- Responsible for 4 people
- Company revenue: 3 B. $
- Company size: 25 000 employ.
Start date: 1986/02 / End date: 1989/10

Ausbildungen

General Trainings:
Leadership & people management
Projectmanagement/planning
(Prince II, MS Enterprise)
Quality systems CRM systems
(QIP, ISO 9000, Sorbanes Oxley)
Due diligence Programming

IT Trainings:
IBM midrange systems
Enterprise systems(BPCS,SAP,JDEdwards)
(Siebel, SAP, Cegedim)
ITIL Service Management (RPG, Cobol, Assembler)
SAP certification in MM

Language courses in english and french
Network systems (Topologies,LAN,WAN)
MS Office

Kernkompetenzen

Leadership & people management
Projectmanagement/planning

Sprachen

German: Mother tongue
English: Professional
French: Basics

Sonstiges

Business travel to USA, 40 trips, 80 weeks
Business travel to Puerto Rico, 3 trips, 6 weeks
Business travel to Japan, 2 trips, 4 weeks
Business travel to Singapore, 2 trips, 3 weeks
Business travel to UK, 150 trips, 100 weeks
Business travel to France, 100 trips, 80 weeks
Business travel to Benelux, 100 trips, 50 weeks
Business travel to Italy, 30 trips, 30 weeks
Business travel to Spain, 20 trips,20 weeks
Business travel to Switzerland, 30 trips, 20 weeks
Business travel to Austria, 20 trips, 10 weeks
Business travel to Ireland, 10 trips, 10 weeks
Business travel to Hungary, 10 trips, 5 weeks
Business travel to Denmark, 5 trips, 5 weeks
Business travel to Sweden, 5 trips, 5 weeks
Business travel to Portugal, 5 trips, 5 weeks
Residential in Luxembourg for 1 year

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